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Cheryl Rathert, Ph.D.

Professor
Health Management and Policy

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Education

Ph.D. in Business Administration – Management from the University of Nebraska
MS degree in Industrial/Organizational Psychology
BA degree in Psychology

Research Interests

Health care provider well-being and Patient Experience; Organizational Behavior; Organizational Theory, Management and Leadership

Publications and Media Placements

Co-Editor-in-Chief of the peer reviewed journal,

• Rathert, C., Simmons, D.R., Mittler, J.N., Enard, K., & Brooks, J.V. (2024). Racial and ethnic differences in patient psychological safety: A qualitative patient narrative study. Social Science and Medicine Qualitative Research in Health, 6, 100491,
• Rathert, C., Mittler, J.N., Vogus, T.J., & Lee, Y.S.H. (2024). What matters to you? An observational field study of patient and care provider expectations. PLOS One,
• Rathert, C., Simmons, D.R., Mittler, J.N., Enard, K., & Brooks, J.V. (2024). Good therapeutic connections and patient psychological safety: A qualitative survey study. Health Care Management Review, 49(4), 263-271.
• Horck, S., Gifford, R., Fleuren, B., Rathert, C., Porter, T.H., Rauf, A. & Lee, Y.S.H. (2024). System-failing creativity in health care. Learning Health Systems,
• Porter, T.H., Rathert, C., Ishqaidef, G., & Simmons, D.R. (2024). System justification theory as a foundation for understanding relations among toxic health care workplaces, bullying, and psychological safety. Health Care Management Review, 49(1), 59-67.
• Rathert, C. Mittler, J.N., Vogus, T.J. & Lee, Y.S.H. (2023). Better outcomes through patient – provider therapeutic connections? An exploratory study of proposed mediating variables. Social Science & Medicine, 338, DOI: 10.1016/j.socscimed.2023.116290
• Rathert, C., Mittler, J.N., Vogus, T.J., & Lee, Y.S.H. (2023). A mixed-methods study of patient and care provider expectations for health care relationships. In Sonia Taneja (Ed.), Proceedings of the Eighty-third Annual Meeting of the Academy of Management. Online ISSN: 2151-6561.
  
• Rathert, C ., Mittler, J.N., & Lee, Y. (2022). Patient-Provider Therapeutic Connections to Improve Health Care: Conceptual Development and Systematic Review of Patient Measures. Health Care Management Review, 47(4), 317-329.
• Porter, T.H., Rathert, C., & Lawong, D. (2022). Career development through career transition coaching: A qualitative study of military veterans and student coaches. Journal of Service-Learning in Higher Education. Accepted for publication: August 3, 2022.
• Placona, A. & Rathert, C. (2022). Are online patient reviews associated with healthcare outcomes? A systematic review of the literature. Medical Care Research and Review, 79(1): 3-16.
• Rathert, C. Ishqaidef, G., & Porter, T.H. (2022). Caring work environments and clinician emotional exhaustion: Empirical test of an exploratory model. Health Care Management Review, 47(1), 58-65.
• Heisey-Grove, D., Rathert, C., McClelland, L., Jackson, K., & DeShazo, J. (2021). Associations between patient–provider secure message content and patients’ health care visits. Telemedicine and E-Health.
• Heisey-Grove, D., Rathert, C., McClelland, L., Jackson, K., & DeShazo, J. (2021). Patient and clinician characteristics associated with secure message content: Retrospective cohort study. Journal of Medical Internet Research, 23(8):e26650. doi: 10.2196/26650

Professional Organizations and Associations

• Co-Editor-in-Chief of the peer reviewed journal,
• Past Chair, Academy of Management, Health Care Management Division
• Organizational Theory in Health Care (OTHC)
• AUPHA